Shipping policy
SHIPPING POLICY
Where we ship
We ship to all 50 US states.
Processing time
Orders are prepared and shipped within 1 to 5 business days, Monday to Friday, excluding holidays. You'll receive a confirmation email with a tracking number as soon as your order ships.
Delivery times
United States: 6 to 10 business days, with tracking.
Delivery times are estimates and may vary during peak periods or winter weather conditions.
Shipping costs
Shipping is free on all US orders.
Subscriptions
If you subscribe, subscription orders ship automatically on your renewal date. You'll receive an email before each shipment.
Lost or delayed packages
If your tracking hasn't updated for more than 7 business days, or your package hasn't arrived within the estimated time, contact us at contact@arcticray.ca with your order number and we'll look into it.
Wrong address
Please double-check your shipping address before placing your order. We can't be held responsible for packages sent to an incorrect address provided at checkout.
Contact
Questions about your delivery? Write to us at contact@arcticray.ca.
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
Arctic Ray is a dietary supplement. It does not replace a varied and balanced diet or a healthy lifestyle. Consult your healthcare professional before use if you are pregnant, nursing, taking medication or have a medical condition. Keep out of reach of children.